> ## Documentation Index
> Fetch the complete documentation index at: https://docs.abbyy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Overview of the ABBYY FlexiCapture troubleshooting guide, covering installation, integration, component compatibility, processing problems, and logging tools.

This article lists the potential causes of problems that can arise while using the application, as well as setting out the possible ways of correcting them. This includes the following examples: problems that occur during application installation, problems related to connecting a database, importing and exporting data, or setting up a processing stage. Here, you will also find information about tools that can be used to work with the application’s logs.

## What's covered

<CardGroup cols={2}>
  <Card title="Installation problems" icon="download" href="/flexi-capture/troubleshooting-guide/tg-installation">
    Missing prerequisites, permissions, MSI/setup logs, and Licensing Service errors.
  </Card>

  <Card title="Integration problems" icon="plug" href="/flexi-capture/troubleshooting-guide/tg-integration">
    Data import/export: Hot Folder, OpenOffice conversion, email, MAPI, and Graph API.
  </Card>

  <Card title="Component compatibility problems" icon="puzzle-piece" href="/flexi-capture/troubleshooting-guide/tg-communication">
    Compatibility between components: database creation, deadlocks, notifications, and servers.
  </Card>

  <Card title="Document processing problems" icon="gears" href="/flexi-capture/troubleshooting-guide/tg-processing">
    Workflow, script, and project-setting issues across batches and Web Stations.
  </Card>

  <Card title="Logging and other tools" icon="magnifying-glass" href="/flexi-capture/troubleshooting-guide/tg-logs">
    Processing Server/Station trace logs, Fiddler request capture, and Web Station logging.
  </Card>
</CardGroup>