> ## Documentation Index
> Fetch the complete documentation index at: https://docs.abbyy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Process permission requests

> Process permission requests in the ABBYY FlexiCapture console: grant permissions on the user's page, mark requests complete, and filter by request status.

<Info>
  Only an Administrator or an Operators Manager can process permission requests.
</Info>

To view the list of permission requests, open the Administration and Monitoring Console and click **Settings → Requests**.

## Grant a requested permission

<Steps>
  <Step title="Open the user's account page">
    On the **Requests** page, click the requesting user's name to open their [account page](/flexi-capture/web-stations/monitoring-console/users).
  </Step>

  <Step title="Grant the permissions">
    In the **Requests** section, grant the requested permissions and click **Save**. You return to the **Requests** page of the Administration and Monitoring Console.
  </Step>

  <Step title="Mark the request complete">
    In the **Status** column, click **Complete**.

    <Note>
      The **Complete** button only removes the request from the list. It does not grant any permissions. Permissions are granted only when you save your changes on the user's page.
    </Note>
  </Step>
</Steps>

## Filter requests by status

Use the filter buttons to filter requests by status:

* **Active** – Displays all unprocessed requests. This is the default filter.
* **Completed** – Displays all processed requests.
* **All** – Displays all requests.