Diagnostics - ABBYY Documentation

If you run into a problem in ABBYY Vantage, collect the relevant diagnostic information and share it with ABBYY support. The guides below describe what to collect for each kind of issue.

Problems with the Vantage API

Information to collect when troubleshooting issues with Vantage API calls.

Problems with the GUI

How to capture HAR logs and console logs from your browser for support.

Before opening a ticket, check the ABBYY Vantage service status for known incidents or ongoing performance issues.

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