> ## Documentation Index
> Fetch the complete documentation index at: https://docs.abbyy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Diagnostics

> How to collect diagnostic information when you encounter problems with ABBYY Vantage — API issues, GUI issues, and service status.

If you run into a problem in ABBYY Vantage, collect the relevant diagnostic information and share it with ABBYY support. The guides below describe what to collect for each kind of issue.

<CardGroup cols={2}>
  <Card title="Problems with the Vantage API" icon="code" href="/vantage/documentation/tenant-admin/diagnostics/problems-with-api">
    Information to collect when troubleshooting issues with Vantage API calls.
  </Card>

  <Card title="Problems with the GUI" icon="browser" href="/vantage/documentation/tenant-admin/diagnostics/problems-with-gui">
    How to capture HAR logs and console logs from your browser for support.
  </Card>
</CardGroup>

<Note>
  Before opening a ticket, check the [ABBYY Vantage service status](https://status.abbyy.com/) for known incidents or ongoing performance issues.
</Note>