Im FineParser-Repository auf GitHub können Sie Fragen stellen, Fehler melden, Funktionen vorschlagen und nachlesen, auf welche Probleme andere gestoßen sind. Durchsuchen Sie die vorhandenen Issues, bevor Sie ein neues anlegen, und geben Sie dabei Ihre FineParser-Version, den ausgeführten Befehl sowie – sofern Sie eines bereitstellen können – ein Beispieldokument an.
Enterprise-Kunden erhalten vertraglich zugesicherte Reaktions- und Lösungszeiten, definierte Eskalationswege und feste Ansprechpartner – zusätzlich zum technischen Support von ABBYY. Siehe FineParser Enterprise.
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