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Problems can arise when you install ABBYY FlexiCapture, connect a database, import or export data, or set up a processing stage. Find the likely cause, the correction, and the log tools for each area.

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What’s covered

Installation problems

Missing prerequisites, permissions, MSI/setup logs, and Licensing Service errors.

Integration problems

Data import/export: Hot Folder, OpenOffice conversion, email, MAPI, and Graph API.

Component compatibility problems

Compatibility between components: database creation, deadlocks, notifications, and servers.

Document processing problems

Workflow, script, and project-setting issues across batches and Web Stations.

Logging and other tools

Processing Server/Station trace logs, Fiddler request capture, and Web Station logging.