Le dépôt FineParser sur GitHub est l’endroit idéal pour poser vos questions, signaler des bugs, proposer des fonctionnalités et découvrir les problèmes rencontrés par d’autres utilisateurs. Consultez les tickets existants avant d’en ouvrir un nouveau, et précisez votre version de FineParser, la commande exécutée ainsi qu’un document d’exemple si vous pouvez en partager un.
Les clients disposant d’un abonnement Business peuvent ouvrir un ticket auprès du support technique d’ABBYY, en plus d’utiliser le canal communautaire.
Les clients Enterprise bénéficient d’objectifs contractuels de réponse et de résolution, de procédures d’escalade et d’interlocuteurs dédiés, en complément du support technique d’ABBYY. Consultez FineParser Enterprise.
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