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The following hardware and software requirements apply to the servers, stations, and web stations of ABBYY FlexiCapture Distributed. To use a localized version, make sure the operating system on each computer supports the corresponding GUI language.

Servers

ABBYY FlexiCapture works best with Google Chrome and other Chromium-based browsers.

Stations

HTML5 web stations

ABBYY Scanning Plugin

To ensure the correct operation of the Web Scanning Station, you must install the ABBYY Scanning Plugin. The following table lists the operating systems on which the ABBYY Scanning Plugin can be installed, and the permissions required. Can install indicates whether the plugin’s executable file can be installed.
* To allow the ABBYY Scanning Plugin to be installed on Windows Server 2012, run the executable file Setup.exe as Administrator, or change the security policy by setting the value of the registry key HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer DisableMSI to 0.

Remote Verification Station

ClickOnce Scanning Station

Internet Explorer 11

To ensure that Internet Explorer 11 works correctly, install .NET Framework 4.7.2 on the computer with the Application Server, or add the address of an application server to the list of websites that are opened in compatibility mode. The Metro-style version of Internet Explorer 10 that comes with Windows 8 is not supported. Due to the known limitations of Internet Explorer 11, you may experience issues when processing more than 100 pages or handling numerous verification tasks with ABBYY FlexiCapture. Using Internet Explorer for an extended period can cause the browser to consume a lot of the machine’s memory, slow down client performance, and eventually crash. To avoid unwanted interruptions, ABBYY recommends using Microsoft Edge, Google Chrome, or another browser for professional verification tasks. ABBYY FlexiCapture web stations are fully functional in Internet Explorer 11, so use it preferably for ad-hoc processing.

Known limitations of Internet Explorer 11

  • In the event of a verification malfunction, the operator cannot resume the task immediately after the session is restored. The task becomes available only after inactive sessions have been purged. By default, inactive sessions are purged every 4 hours. You can change this setting in the web.config file on the Processing Server. Purging inactive sessions too often is not recommended; the recommended minimum is 10 minutes.
  • Starting from FlexiCapture R3 Update 1, each new task opens in a new tab to optimize memory use. This also means operators cannot receive new tasks automatically. To revert to the old behavior, open the web.config file for the web station and set the IEVerificationNewWindow key to false.
  • In Internet Explorer 11, users cannot enter Japanese text using the corresponding Microsoft IME.

Virtual environments

The system has been tested on the following virtual machines:
  • Virtual platforms that imitate physical machines:
    • VMWare Workstation (any version)
    • Hyper-V (any version). Note: the Hyper-V version corresponds to the version of the operating system, and Hyper-V virtual machines do not work with USB devices.
    • Oracle VirtualBox (any version)
    • VMWare ESXi (server included with VMWare vSphere, any version)
  • Virtual platforms that imitate workplaces and applications:
    • VMWare Horizon 5.2.0
    • Citrix XenApp 7.13
  • Cloud services:
    • Microsoft Azure
    • Amazon Cloud