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To launch the notification service, specify the following SMTP server connection parameters on the Settings → SMTP settings page of the Administration and Monitoring Console:
Make sure that the Processing Server is running.
  • SMTP server — The address of the notification server (for example, smtp.email.com).
  • SMTP port — The port number. By default, port 25 is used for unencrypted connections and port 465 for SSL-encrypted connections.
  • SMTP login — The name of the mailbox used for sending notifications.
  • Password — The password for accessing the email server.
To use SSL encryption, select the Use SSL option.
If the format of the data in the SMTP login field does not match the email address format, change the parameters of the user account that will be used to send out email notifications. To do so, select the Use other account settings option and fill out the Name and Email address fields. In the Name field, type the name of the user to be used in email notifications. In the Email address field, type the email address from which email notifications will be sent.
To check the validity of the SMTP server settings, click Test connection. After the check completes, one of the following messages appears:
  • Test connection complete — The SMTP settings are valid.
  • Test connection failed — The system could not determine why the test failed.
  • SMTP server connection failed. Check server url or port — No server was found at the specified address or port.
  • SMTP login failed. Check server login or password — The login or password is incorrect.
Due to technical constraints of email servers, a successful test does not guarantee that the mailing list will function.
With some ports, an SMTP server may disregard the login and password. In this case, the check completes successfully even if the user credentials are invalid.

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Example of a notification setup that uses Gmail

The screenshot below shows a notification setup where Gmail is used as the email server:
Screenshot of the SMTP settings page in the FlexiCapture Administration and Monitoring Console configured for Gmail, with smtp.gmail.com as the SMTP server, port 465, an SMTP login, and the Use SSL option enabled.
Make sure that the specified port is not blocked by your firewall.