Get a task from a queue
To start processing a task, click Get task. To take tasks from one particular queue, select that queue from the list of available queues first. Clicking Get task then gives you the highest-priority task from the selected queue. To check whether any new tasks have arrived, click Refresh.Postpone a task
You can postpone a task and process it later. Process your postponed tasks first, because they are not available to other operators. A postponed task that its operator leaves unprocessed for a long time slows down the processing of the whole batch.Return postponed tasks to the queue automatically
An Administrator can set postponed tasks to return to the processing queue after a set period of time, so that a forgotten task does not hold up its batch. This is a server-side setting. You configure it in Internet Information Services (IIS) Manager on the Application Server, not on an operator station.1
Open the server settings in IIS Manager
Open Internet Information Services (IIS) Manager, and then open
<servername>\Sites\Default Web Site\FlexiCapture12\Server.2
Add the parameter
In Application Settings, add the
PostponedTaskExpirationMinutes parameter.3
Set the waiting period
Set the parameter value to the number of minutes that must elapse before tasks return to the queue. The value must be a whole number.
4
Restart IIS
Restart IIS to apply the change.
Senior Verification Operator tools and permissions
A Senior Verification Operator can do everything a Verification Operator can, plus the following:- Open the list of batches to process one particular batch, for example to send it to a processing stage or change its priority.
- Choose one particular task from a queue that holds several tasks.
- Send multiple tasks or batches to a processing stage at the same time. For more information, see Receive and manage verification tasks.