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Vantage is fully tested and supported on Google Chrome and Safari. While it may work on other browsers, full functionality cannot be guaranteed.
The general procedure is:
  1. Start an HTTP Archive (HAR) capture.
  2. Reproduce the behavior step by step.
  3. End and save the HTTP Activities capture log.
  4. Send the file to the ABBYY Vantage support team for review.
Select your browser below for browser-specific capture steps.
  1. Go to the browser tab with ABBYY Vantage.
  2. In the top-right corner of your browser window, click the Chrome menu (three vertical dots).
  3. Click Tools > Developer Tools. The Developer Tools window will open as a docked panel at the side or bottom of Chrome.
  4. Click the Network tab and select Preserve log. A red circle will appear in the top-left corner of the Network tab. This means the capture has started. If the circle is black, click the black circle to start recording the activity in your browser.
  5. Refresh the page and reproduce the problem while the capture is running.
  6. After the issue is successfully reproduced, right-click any row of the activity pane and select Save as HAR with Content.
  7. Select the Console tab.
  8. Right-click anywhere in the console and select Save as….
  9. Name the log file “Chrome-console.log”.
  10. Send both files as shared links in a reply to your case.
For a list of supported internet browsers, see Supported Internet Browsers.