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Auto-learning

The new auto-learning capabilities accelerate your time to production and reduce ongoing system maintenance costs. You can train the system to process flexible or irregular document layouts, while the Administrator retains full control to edit, fine-tune, or discard auto-learning results. The system keeps learning from user feedback, which greatly reduces the cost of supporting and maintaining it.

Advanced classification

Inbound communication can be classified by form and content, which helps your organization optimize information-driven processes. FlexiCapture detects every incoming document type and applies logical form, leading to faster response times and prompt decision-making. Classification combines image classification, which uses deep learning (Convolutional Neural Networks) to sort documents by appearance or pattern, and text classification, which relies on statistical and semantic text analysis. You can use either technology on its own or both together.

Scalability and enhanced performance

FlexiCapture scales both vertically and horizontally to support high-volume and fast-processing scenarios. Even when you need to process more than 1 million pages per day, the architecture scales to meet your requirements. You control distributed infrastructure, document processing, and Operators through centralized configuration and management.

Service Level Agreement support

SLA monitoring is central to how a business operates. Use the SLA Monitoring feature to keep your systems delivering optimum results and performance. Set document processing time by batch type and reorder tasks in a queue to meet your required timescales. Distribute tasks close to expiration manually when the system is overloaded. Standard reports and dashboards confirm the system is meeting your processing and timing requirements. For more information, see SLA settings.

Multi-tenancy

Create a secured, isolated environment for tenants and apply common policies to different users with the multi-tenancy feature. Secure, centralized administration tools protect data across multiple workgroups with less set-up time. For more information, see Multitenancy.

Document sets for case management

Predefine document sets for specific processes, transactions, or use cases, such as customer onboarding (opening accounts, applying for a mortgage or other loans) or incident management (insurance claims, customer service). Present all valuable information from the documents in the summary section and speed up verification of a whole document set. FlexiCapture checks document completeness and compliance automatically through predefined rules. For more information, see Document sets.

Multi-channel input for all document types

Multi-channel input processes both paper and digital documents from multiple sources in a single flow: MFPs, network scanners, e-mails, FTP, web post, hot folders, and mobile devices. Word, Excel, PDF, email bodies, scanned images, and other digital documents run through the same flow. The text layer of digitally born documents is used for data extraction, which ensures high data quality. For more information, see Image pre-processing options.

Advanced monitoring and analytics tools

These tools help you analyze the document processing flow, ensure business-process continuity, and optimize and prioritize resources to tune performance and eliminate bottlenecks. For more information, see Administration and Monitoring Console.

Smooth integration and customization

The FlexiCapture API and customization scripts let you develop custom solutions, support specific business scenarios, and integrate into enterprise workflows. They meet the requirements of customized business processes, tailored processing stages, and routing for specific customer tasks. For more information, see Integrate Web Stations into third-party systems.

Mobile capture

Use mobile devices and other document sources to increase data availability and processing speed. Image enhancement tools ensure high quality of mobile uploads. Use the Mobile Client for FlexiCapture to send and process documents that end users photograph in the front office. For more information, see ABBYY FlexiCapture Mobile Client.

HTML5 stations for cross-browser support and a modern UI

FlexiCapture HTML5 web stations support Chrome, Firefox, Safari, Internet Explorer, Opera, and other browsers. Using remote stations, global companies distribute and manage business processes across remote locations through a responsive web interface.

Accurate recognition mode

Accurate recognition mode extracts data from barely readable digital images or poor-quality documents. It applies primarily to text printed on pictorial or textured backgrounds and to documents protected with holographic security elements, such as ID cards or licenses. Accurate mode also helps with poor-quality digital images that are too dark or too bright, are not sharp enough, have perspective distortions, or contain very small or barely readable text, such as receipts, invoices, or contracts.