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You cannot use the setup wizard to upgrade ABBYY FlexiCapture 10 or 11 to version 12. Instead, install ABBYY FlexiCapture 12 as a separate installation on the machine that already runs version 10 or 11.

Before you install ABBYY FlexiCapture 12

1

Finish processing all uploaded documents

Any unprocessed documents currently stored in your system will not be saved.
2

Confirm that no tasks are active

For more information, see Monitor tasks.
3

Stop the Processing Server

For more information, see Processing Server.
4

Back up your projects

Create backup copies of your local ABBYY FlexiCapture projects. For distributed projects, back up the database and the file storage.For more information, see Create an ABBYY FlexiCapture backup.

Install ABBYY FlexiCapture 12 alongside version 10 or 11

Download the ABBYY FlexiCapture 12 installation package and run the Autorun.exe executable file to install the FlexiCapture servers and workstations.
You cannot use your ABBYY FlexiCapture 10 and 11 serial numbers to run ABBYY FlexiCapture 12.

How ABBYY FlexiCapture 12 handles projects from earlier versions

You can use ABBYY FlexiCapture and ABBYY FlexiLayout Studio projects and FlexiLayouts created in earlier versions. After installation, ABBYY FlexiCapture 12 becomes the default application for all *.fcproj and *.fsp files. ABBYY FlexiCapture 12 remains the default application even when version 10 or 11 is on the same computer.
Opening a project created in an earlier version converts it to the ABBYY FlexiCapture 12 format. A converted project can no longer be opened in the earlier version.

Open a project in version 10 or 11

1

Launch the earlier version from the Start menu

Start ABBYY FlexiCapture or ABBYY FlexiLayout Studio from the Windows Start menu rather than from the project file.
2

Open the project from within the application

Click File → Open Project….

Update the database after installation

Update your database in the Administration and Monitoring Console, and then launch the Processing Server. For more information, see Import databases and projects from earlier versions of ABBYY FlexiCapture.

Resume processing while projects update

After ABBYY FlexiCapture 12 is installed, you can resume processing your tasks even while some of your projects are still being updated. The program first takes tasks from projects that have been fully updated. Use FCAdminTools to find out which projects are still waiting to be updated. For more information, see the CheckProjectsVersion command.

Troubleshoot installation errors

Check that Microsoft .NET Framework 4.7.2 or newer is installed. If errors persist even though your hardware meets all software requirements and every required permission is granted, analyze the installation wizard error logs. For more information, see Installation problems.

Update projects and FlexiLayouts

Each type of project or FlexiLayout created in an earlier version has its own step-by-step instructions.

Update projects created in ABBYY FlexiCapture Standalone (*.fcproj)

Update databases and projects created in ABBYY FlexiCapture Distributed

Update ABBYY FlexiLayout Studio 10 or 11 projects (*.fsp)

Use FlexiLayouts (*.afl) created in ABBYY FlexiLayout 10 or 11