Skip to main content
Data import and export can fail at the connection, the file, or the authorization step.

Hot Folder import

Automatic Hot Folder import fails, so check the Processing Server, station permissions, and connection or file errors.

OpenOffice conversion logging

Enable conversion logging to run extended diagnostics for OpenOffice document conversion.

Email import logging

Turn on IMAP and MAPI interaction logging for email import.

MAPI import errors

Set up the COM+ application that MAPI email import requires.

Microsoft Graph API errors

Fix sign-in and token errors, check the Token Management Service, and unblock the Microsoft endpoints.