Skip to main content
This section offers solutions to problems that can arise when importing or exporting data.

Hot Folder import

Automatic Hot Folder import fails — check the Processing Server, station permissions, and connection or file errors.

OpenOffice conversion logging

Enable conversion logging to run extended diagnostics for OpenOffice document conversion.

Email import logging

Turn on IMAP and MAPI interaction logging for email import.

MAPI import errors

Set up the COM+ application that MAPI email import requires.

Microsoft Graph API errors

Fix the “Connect to token endpoint failed” error by unblocking the Microsoft identity resources.