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If you are using OpenOffice to convert documents, you can enable conversion logging to run extended diagnostics. In the OfficeComConverter.exe.config file (located in C:\Program Files\ABBYY FlexiCapture 12 Stations), add the following listener:
The logs will be recorded in the AooConverter.log file located in the %temp% directory. After enabling logging, reproduce the error and analyze the relevant entries in the log file. If you cannot fix the error yourself, contact ABBYY’s technical support, providing the log file.