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Interaction log for the IMAP protocol

A registry key turns on IMAP interaction logging during document import.
1

Create the Controller key

In Regedit, create a key named Controller in HKEY_CURRENT_USER\SOFTWARE\ABBYY\FlexiCapture\12.0.
2

Create the TextTcpStream key

Add a key named TextTcpStream inside Controller.
3

Set the log file path

In TextTcpStream, create a string variable named LogFilePath and set it to the path where the log file should be created.
With C:\Temp as the path, the finished key looks like this.
Reproduce the error and analyze the records in the log file. If you cannot fix it yourself, contact ABBYY technical support with the log file.

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MAPI protocol interaction log

Create a DeveloperSettings.xml file in the folder where the Processing Station is installed, containing the following.
Create the C:\LogFolder folder and grant all users write access to it. Create C:\LogFolder\temp inside it. Reproduce the error and analyze the records in the log file. If you cannot fix it yourself, contact ABBYY technical support with the log file.