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After you log in to the station and select a project, you see a page where you can get tasks from the queues. The list of available queues depends on your role. In Queues view, you can select a task in any of the processing queues available to you. For each queue, separate tabs display:
  • The queue name.
  • The number of tasks in the queue.
  • Whether personal tasks are available (tasks assigned to a specific user).
  • The task priorities.
A Senior Verification Operator can view detailed task information by clicking the Explore queue link.

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Get a task from a queue

To start processing a task from a particular queue, click the Get task button on the queue’s tab. You receive the task with the highest priority. If all tasks have equal priority but the queue contains a personal task, you receive that personal task. If there are no personal tasks, you receive tasks in the order they were created.
You receive overdue tasks, or tasks about to become overdue, ahead of the other tasks in their queue. The only exception is tasks with extra-high priority, which are processed ahead of overdue batches.
To start processing a task from any queue, click the green Get any task button at the bottom of the web station page. You receive the task with the highest priority. To check for new tasks, click the Refresh icon button at the top of the page.

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Postponed tasks

If there are tasks which you started processing but then postponed, you will see a Postponed Tasks link at the top of the page, with the number of postponed tasks next to it. Clicking this link opens a list of postponed tasks.
Process postponed tasks first, since they are not available to other Operators. If the Operator who postponed a task leaves it unprocessed for a long time, this slows down processing of the whole batch.

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Additional actions available to the Senior Verification Operator role

If you have the role of Senior Verification Operator, you can perform additional actions on tasks and batches.

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Process a particular batch

To process a particular batch, open the list of batches.
1

Open the batch list

Click the corresponding link at the top of the web station page.
2

Select a batch

On the page that opens, choose a batch from the list.
3

Perform an action on the batch

For example, send the batch to a processing stage or change its priority.

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Choose a particular task from a queue

When a queue contains multiple tasks, you can choose which task to process.
1

Switch to the queue view

Click the corresponding link in the queue window view. The queue view lists the tasks and their properties.
2

Find the task you want

Choose a task based on its comment, the name of the associated batch, or the task identifier.
3

Start processing the task

Click the link with the task identifier.
Alternatively, clicking Get any task opens the task with the highest priority. If priorities are equal, the order is determined by the presence of personal tasks and the creation date.

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Filter tasks by registration parameters

On the Project Setup Station, you can specify additional registration parameters for each batch (Batch Type Properties > Parameters). You can then select several of these parameters on the Web Verification Station to display them in the batch properties and filter the tasks in a queue.
1

Switch to the queue view

Click the corresponding link in the queue window view on the Web Verification Station.
2

Open the parameter list

Click the Edit registration parameters icon icon in the table header.
3

Add a registration parameter

In the lower half of the drop-down list, select Add registration parameter.
4

Specify the parameter name

Enter the name of the appropriate parameter in the field. The parameter then appears in the drop-down list and in a separate column in the batch properties table.
You can select up to three additional parameters. To remove an added parameter, click the Remove registration parameter icon icon next to the parameter’s name in the drop-down list.
5

Filter the tasks

In the fields above the table, specify the parameter name and the value to filter by, and then click Show.