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FlexiCapture components can fail to reach one another. The Licensing Server, the Processing Server, and the user stations are all affected. So are Single Sign-On (SSO) and encrypted connections (HTTPS) on the Application Server.

Database creation problems

The Access Denied error, missing connection strings, and Oracle database failures.

Database deadlocks

Log and analyze SQL deadlocks with Extended Events sessions.

Problems with sending email notifications

Notifications are not sent, so check SMTP settings, the MessageQueue table, and the Processing Server.

Application Server performance diagnostics

Verify the Application Server through IIS pages and the WSDL endpoint, and enable failed request tracing.

Licensing Server problems

Launch the Licensing Service manually for diagnostics and fix the RPC Service is not available error on port 3020.

Processing Server problems

The Processing Server cannot launch or stops periodically.

Processing Station problems

A Processing Station cannot be added or launched.

Enable detailed error responses in IIS

Turn on detailed HTTP error responses in IIS Manager or web.config.